Tracksino privacy policy — how safe is your data with us?
Tracksino takes the utmost care in how your personal data is collected, stored, and used. This privacy policy provides a detailed description of our data practices for users in Bangladesh. Please read this policy carefully before accessing the site or creating an account. By using the platform, you are considered to have automatically accepted this policy. If you have any questions, please contact our support team.
What do we do with your data?
What types of data are collected
Tracksino collects your name, mobile number, email address, and date of birth when you register an account. National ID or passport details may be requested for identity verification purposes. Limited payment method information is stored for financial transactions. Device type, IP address, and browser information are automatically logged while you use the platform. This data is used solely for service improvement, security assurance, and meeting legal requirements. Your personal data is never sold to advertisers or third parties.
How your data is kept secure
All your personal and financial data is secured using industry-standard SSL encryption. Our servers and databases are subject to regular security audits to quickly identify and address any vulnerabilities. Payment-related information is not stored directly on our servers but is processed through approved payment gateways. Internal staff access to data is strictly limited and governed by role-based permissions. If any suspicious activity is detected, our security team takes immediate action and notifies the user if necessary. In the event of a data breach, we will notify the relevant authorities within the timeframe required under applicable Bangladesh law.
Who your data may be shared with
Tracksino never sells or transfers users' personal data to third parties for advertising or commercial purposes. However, limited data may be shared with trusted partners for payment processing, identity verification, and fraud prevention. We are legally required to provide necessary information response to valid requests from law enforcement authorities in Bangladesh. In every such case, only the minimum necessary data is disclosed. All our partners are contractually bound to uphold the same privacy standards.
Your rights & controls
You have the right to view, correct, and request deletion of your personal data. You can opt out of marketing communications at any time through your account settings. If you request data deletion, we will remove all data beyond legal obligations within 30 days. Financial transaction records may be retained after account closure for the period required under Bangladesh law. For any privacy-related requests or complaints, contact us at [email protected] and we will respond within 7 business days.
Policy changes & cookie use
Tracksino uses cookies to improve the platform experience and save user preferences. You can disable cookies through your browser settings, though this may limit the functionality of some services. This privacy policy may be updated at any time, and you will be notified in advance by email of any significant changes. The latest policy will always be published on this page, with the update date noted at the top. Continued use of the site means you have accepted the updated policy.
Privacy frequently asked questions
Want to learn more or get started?
Done reading the privacy policy? Visit our FAQ page to learn more about us, or register now to start your entertainment experience with tracksino.