Play at tracksino Within Limits — Responsible Gaming Guide

Tracksino believes that entertainment is truly enjoyable only when it is experienced in a controlled and mindful way. For players in Bangladesh, we have put in place a complete system of safe betting limits, self-exclusion, and support. On this page you will learn how to monitor your own gaming habits and seek help when needed. Our one goal is to ensure your entertainment always remains a source of joy, not stress.

Commitment to Safe Play Self-Exclusion Feature Betting Limit Control

Secure Account Set Time Limit Loss Limit Self-Exclusion Help Center Mindful Entertainment Account Cooldown Age Verification Secure Account Set Time Limit Loss Limit Self-Exclusion Help Center Mindful Entertainment Account Cooldown Age Verification

Tools at your disposal to stay safe

Set Deposit Limit

You can set your own daily, weekly, or monthly deposit limits. Once set, limits take effect immediately, and increasing them requires a designated waiting period. This measure protects you from spending beyond your plan. You can use this feature anytime from your account settings.

Session Time Control

Playing for extended periods in one sitting is not healthy. On tracksino, you can set a session timer that will prompt you to take a break after a specified time. When the time is up, a reminder will appear on screen so you can consciously decide to take a break. Taking regular breaks makes the gaming experience more enjoyable.

Self-Exclusion Feature

If you feel you need a break for a while, use the self-exclusion option. You can temporarily suspend your account for any period from 7 days up to 6 months. During this time, neither accessing your account nor placing bets will be possible. No promotional communications will be sent while exclusion is active.

Set Loss Limit

If your losses exceed a set amount, your betting will be automatically paused — this is the loss limit feature. By setting a daily or weekly loss cap yourself, you can avoid the risk of placing excessive bets on impulse. This tool is especially useful for those who want to play within a budget.

Recognize the Signs of Problem Gambling

Gaming that starts for entertainment can sometimes turn into a habit. If any of the signs below apply to you, pause to evaluate yourself and seek help if needed.

Repeatedly betting to chase lost money

Hiding your gambling from family or friends

Betting with money needed for daily essentials

Being unable to stop playing or feeling uncomfortable when not playing

Gaming affecting work, studies, or relationships

Betting with borrowed money or by breaking into savings

If any of these signs appear, contact our support team or activate self-exclusion on your own.

Responsible Gaming FAQ

Yes, once your self-exclusion period ends, you can reactivate your account. However, reopening your account before the period expires is not possible — this is intentionally designed so you can take a full break. To reactivate your account after exclusion ends, contact the support team and complete a brief verification process. Your well-being is our priority.

No, tracksino strictly does not permit registration or play by anyone under 18 years of age. Age verification is mandatory when creating an account, and identity documents may be requested in suspicious cases. Parents are encouraged to use parental control software on devices used by minor children. If you have any concerns about this, please contact us directly.

Decreasing a limit takes effect immediately — simply make the change directly from your account settings. However, increasing a limit is subject to a designated waiting period (typically 7 days), to prevent decisions made on impulse. This measure is designed with your long-term protection in mind. For assistance with any limit changes, contact us at [email protected].

Need help? We're here for you

If you have any questions about responsible gaming, visit our FAQ page or log in to your account to manage your settings.

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